Restart with just one stick of RAM in Bank 1, computer beeps but is unable to start. I switch the RAM sticks between Bank 1 and Bank 0, computer boots just fine but still shows Bank 1 slot empty. However, it shows in System Information that there is only 4GB of RAM recognized, and Bank 1 slot shows as empty. Boot computer, and it's now running much faster. I order two 4GB sticks of RAM from iFixit, and install the RAM without issues.
Here is what I've done so far to identify the problem:
Please click “ Accept as Solution” if you feel my post solved your issue, it will help others find the solution.It seems as though my Bank 1 Memory Slot is not recognizing any RAM I put in it. Hope this helps! Keep me posted for further assistance. Select the box next to any updates you want to install, and then click Download and install.Īnd also BIOS Update: Follow steps from the link:.Click the update name for a description, version number, and file size.Updates with a blue information icon are optional. Updates with a yellow information icon are recommended. Click Check for updates and messages to scan for new updates.Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.To open HP Support Assistant, double-click the HP Support Assistant icon.Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool. To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates. this should fix the issue.įirstly, disconnect the HDMI and other USB devices SD cards connected before performing Windows Update and HP Support Assistant: Next Step: BIOS Defaults - (After hard reset follow the below steps while starting the computer)Ģ) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.ĥ) Press F10 to save and exit. Perform a Hard reset on the notebook : A power reset (or hard restart) clears all information from the computer's memory without erasing any personal data. I have a few troubleshooting steps we could try to fix the issue: You for posting on the HP Support Community.
0 kommentar(er)
